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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abby

April 21, 2025

5  out of  5
rating by Abby
"I had an amazing experience with Angel at Jerry Ivie’s Office & staff is incredibly friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs"
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Danette Coffey

April 17, 2025

5  out of  5
rating by Danette Coffey
"Sparkle is always so very helpful. Very knowledgeable. Promptly returns my calls. Very personable , and friendly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Paul McKim

April 15, 2025

5  out of  5
rating by Paul McKim
"Was excellent the lady who came out and looked at the truck verified there’s no damage and she wrote up the report and we’re cleared down by the police thank you very much!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Larnitra Butler

April 15, 2025

5  out of  5
rating by Larnitra Butler
"When I always call I end up speaking with Sparkle. She answers all my questions and make sure I understand what’s going on before we end the call. I love State Farm and all their employees at my branch…."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Mary Bogner

April 14, 2025

5  out of  5
rating by Mary Bogner
"Absolutely wonderful people with wonderful response with excellent communication and wonderful people"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Abigail Bailey

April 14, 2025

5  out of  5
rating by Abigail Bailey
"had an outstanding experience with Angel at State Farm. From the very beginning, they were incredibly knowledgeable, friendly, and efficient. They took the time to clearly explain my options, answer all my questions, and ensure I felt confident in my coverage decisions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Teresa Leal

April 14, 2025

5  out of  5
rating by Teresa Leal
"Angel is amazing"
We responded:
"Thank you very much for your review. We really appreciate your feedback. "
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meg ray

April 11, 2025

5  out of  5
rating by meg ray
"I called wih an update. It was quickly resolved in only one day. They were pleasant, knowledgable, and kept me informed every step of the way. I am always satisfied when dealing with them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Avery Mcshan

April 11, 2025

5  out of  5
rating by Avery Mcshan
"Very helpful and nice made sure everything was good"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Barbara Mallicoat

April 10, 2025

5  out of  5
rating by Barbara Mallicoat
"They were very prompt in taking care of me. My car was totaled and I received my check for it quickly. Sparkle even called to check up on me. I've had my State Farm since I was 16. Wouldn't have any other."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Andy Kravetz

April 10, 2025

5  out of  5
rating by Andy Kravetz
"I think Jerry is a terrific agent. Never have I met an agent who has worked on a more personal level. I stay with State Farm for him. He's good people."
We responded:
"Thank you so much for the review! We love having you as one of our customers as well Andy!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Christina King

April 7, 2025

5  out of  5
rating by Christina King
"Received a call from Angel today, and was pleasantly surprised on how helpful and kind she was."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Cyndy Thousand

January 16, 2025

5  out of  5
rating by Cyndy Thousand
"Kristine is awesome! She takes the time to answer all my questions. Thank you!"
We responded:
"Thank you so much for your 5 star review Cyndy! We really appreciate it! If you ever need anything, please don't hesitate to reach out! "
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Ali Mooney

January 16, 2025

5  out of  5
rating by Ali Mooney
"I recently had the pleasure of working with Kristine when choosing my car insurance, and I couldn't be more satisfied with the experience. Kristine was incredibly knowledgeable and patient, taking the time to explain all my options in detail. She helped me understand the different coverage levels and what would best suit my needs. Her guidance made the entire process smooth and stress-free. I highly recommend Kristine to anyone looking for expert advice and excellent service in selecting car insurance!"
We responded:
"Thank you so much for your kind review Ali! We really appreciate your feedback! Kristine does an awesome job with all of our customers! If you ever need anything, please dont hesitate to reach out!"
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Faraz Hasan

January 16, 2025

5  out of  5
rating by Faraz Hasan
"Jerry Ivie is basically the Superman of all insurance agents! Thanks to him, I was able to bundle our entire family for the best deal. Thank you for taking your time to pick what works best for us. Simple, quick, and informative team! A+++++ service."
We responded:
"Thank you so much for the kind words and 5-star review! I really appreciate having you as one of our customers and trusting us with your insurance! We are always happy to help customers anyway we can!! "
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Megan Lindsay

January 16, 2025

5  out of  5
rating by Megan Lindsay
"Jerry made getting insurance on my new car seamless. He was responsive and explained everything thoroughly. I got my insurance cards emailed to me instantly and am now fully covered thanks to Jerry and his team! I would highly recommend!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Ashton York

January 16, 2025

5  out of  5
rating by Ashton York
"Kristine was very helpful! 10/10"
We responded:
"Hello Ashton!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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vanessa schorr

January 16, 2025

5  out of  5
rating by vanessa schorr
"Kristine was so helpful, knowledgeable and kind! 10/10!"
We responded:
"Hello Vanessa!! Kristine is one of the rockstars in our office. We love having her in office assisting customers when they need it. I am really glad she was able to give you a hand! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Don Schorr

January 4, 2025

5  out of  5
rating by Don Schorr
"Kristine was extremely helpful and understanding of different policies. She has gave me different information to save money, while increasing coverages. I compare different places to spend my money and the reason why I chose Jerry Ivie State Farm is the knowledge and patience of this insurance company. Don Schorr"
We responded:
"Hello Don!! Thank you very much for your 5 Star review! We really appreciate you trusting us with your insurance needs. We take pride in helping our customers and providing the best customer service possible. Thank you very much for your business and for being such a great customer! "
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Ronald Tyler

December 5, 2024

5  out of  5
rating by Ronald Tyler
"Jerry is a kind, humble and helpful agent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We really appreciate having you as one of our customers. If there is anything else we can do to help, please let us know! "
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Douglas Jackson

November 8, 2024

5  out of  5
rating by Douglas Jackson
"Hats off to my daughter Elayna ,for putting the hard work in, getting a job at State Farm with Agent Jerry Ivie. Elayna, along with Mr.Ivie, put together a very nice, affordable home owners insurance policy, along with coverage for my mobility scooter, for me. I would have never guessed that one day, my daughter would have become my Insurance Agent, with Mr. Ivie. Very proud of her and her accomplishments, getting to this point and along with Mr.Ivie's guidance, will set up my daughter for future success as a Insurance Agent. Anyone who needs any type of coverage, home, auto or life insurance, look up Mr. Ivies office. They took care of me and I know that he, a long with my daughter, will do the same thing for you! Thank you my daughter, love you very much and thank you Jerry for giving her a chance! I know she will do a great job with your help! Great customer service and satisfaction is what I expect from State Farm and that is what I got! Thank you, Djackson"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Elayna is doing a great job since starting here and we are thrilled to have her! If you ever need anything, please don't hesitate to reach out. We look forward to continuing to support your insurance needs. "
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Tracy Wolford

October 22, 2024

5  out of  5
rating by Tracy Wolford
"I tried to download the drive safe and save app for 2 days. But because of my ignorance I was unsuccessful so I went to the State Farm office on University with much frustration. The ladies in the office had much patience with me and my problem is resolved. Thank you ladies."
We responded:
"Thank you very much for your 5 Star review! We are always happy to assist customers with whatever they may need. I am glad we were able to get your problem resolved for you! Thank you very much for your business. We really appreciate having you as one of our customers. I hope you have a great rest of your day! "
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William Mckenny

July 1, 2024

5  out of  5
rating by William Mckenny
"A very friendly and professional staff!"
We responded:
"Thank you very much for your 5 Star Review William. We really appreciate having you as one of our customers. If you have ever any questions on your auto insurance or home insurance please don't hesitate to reach out! Thank you for being one of our customers and have a great rest of your day!! "
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Aaron Henderson

May 2, 2024

5  out of  5
rating by Aaron Henderson
"Friendly, informative 👍🏼"
We responded:
"Thank you very much for your 5 Star review Aaron. We really appreciate your business. If you ever have any questions or concerns please don't hesitate to reach out! Have a great day!"
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Irene Diep

March 7, 2024

5  out of  5
rating by Irene Diep
"We love Jerry and his team. Always prompt at responding, usually in less then one business day and sometimes on weekends! More then willing to take the time to explain things. Would definitely recommend."
We responded:
"Thank you very much for your 5 Star Review Irene! We try our best to respond to our customers in timely manner with the correct information whenever they have questions. We really appreciate you! If you have any questions or concerns about auto insurance, home insurance, or life insurance, please don't hesitate to reach out! We are always a resource for you here! "